FAQs
Q. What should we do if system does not boot?
A. Following steps are suggested:
- Disconnect, reconnect power and video cables to system.
- Disconnect HDD and boot system. If system boots without HDD, then HDD has failed or is not compatible.
Besides, there are following possibilities:
- If Input power is not correct then switch input power.
- If Power connection is not correct then switch power connection.
- If Power switch button is damaged then replace power switch.
- If Program upgrade is wrong then install correct program upgrade or send to RMA.
- If HDD malfunction or something wrong with HDD ribbon then replace HDD or Ribbon.
- If Seagate DB35.1, DB35.2，SV35 or Maxtor 17*g has compatibility problem. Please upgrade to the latest version to solve this problem.
- If Front panel error then replace front panel.
- If Main board is damaged then replace main board.
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