IPC - What if my IP Camera is off line from time to time - 202201

Modified on Wed, 31 May 2023 at 07:14 AM

FAQs 

Q. What if my IP Camera is off line from time to time ?

A. Following steps are suggested: 

  1. Check if the network environment is good and the network cable hole plug of IPC end is loose.
  2. Check if there is IP conflict.
  3. Check if the device is under normal power supply.
  4. Check if the device upgraded to a wrong program.
  5. Log in again to check if upgrade is successful, because sometimes the progress bar doesn’t show feedback in time due to the network environment.
  6. Check if the network environment is normal, and there is disconnection or power failure during upgrade.
  7. Check if the program and the device are matched.


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