IPC - How to reset Dahua device password by using ConfigTool - 202112

Created by Dahua DACH Regional Technical Support, Modified on Tue, May 23, 2023 at 4:09 PM by Dahua DACH Regional Technical Support

Description:

 

In this guide, we will show you how to reset password of IPC in ConfigTool

 

Prerequisites

 

1. Dahua IP camera, connected to network

2. Local computer , with ConfigTool installed

 

 

Step by Step Instructions via ConfigTool

 

1. Open ConfigToolselect "Password Reset" on the left. 

Find the device in the list, and verify it has the XML reset option under "Support". Click the Reset buton on the right

 

 

 

 

2. Click Agree

 

 

3. Select the Reset Mode drop-down and then select XML File

https://dahuawiki.com/images/9/97/XMLPasswordReset3.png

 

 

 

 

4. Click OK to confirm XML password reset method

XMLPasswordReset4.png

 

 

 

5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next

XMLPasswordReset5.png

 

6. The ExportFile XML file will be created. Click OK to continue  

XMLPasswordReset6.png

 

 

 

 

7. This file will be used in the password reset process. Contact Dahua technical support for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next  

XMLPasswordReset7.png

8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish 

XMLPasswordReset8.png

 

 

 9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list

XMLPasswordReset9.PNG

 

 

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